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Cancellation and COVID Policy

Promotions or special prices are not to be used in conjunction with any other offer and are subject to the terms and conditions stated in each promotion, which may differ from offer to offer.

In the unlikely event that a booked experience is cancelled due to unforeseen circumstances or minimum numbers have not been met, Waitangi Treaty Grounds will refund the paid amount in full.

Admission bookings cancelled more than 48 hours prior to the activity date receive a full refund. Private Tours and Hāngi & Concert bookings cancelled more than 7 days prior to the activity date receive a full refund.

COVID cancellation policy:

If New Zealand COVID-19 level or international travel bubbles change visitors receive a full refund.
At Waitangi Treaty Grounds we are committed to keeping our visitors and staff safe. A range of COVID-19 safety measures are in place.

  • Hand sanitiser stations are available at entrance points to the Grounds, museums, Treaty House, Te Whare Rūnanga and Whare Waka Café.
  • Audio devices used during guided tours will continue to be sanitised after every tour.

Please do not visit Waitangi Treaty Grounds if you feel unwell or have any symptoms.