From 4-6 February, thousands of manuhiri will visit the Waitangi Treaty Grounds to commemorate, learn, and connect. To help create a safe, welcoming, and unforgettable experience, we are calling for passionate kaitūao (volunteers) to join our team.

Why Volunteer?

Kaitūao play a crucial role in ensuring the festival runs smoothly. Their mahi upholds manaakitanga, keeps our spaces safe, and supports visitors from all over Aotearoa and the world. It’s a great way to support the community, gain work and event experience and contribute to the success of one of our nation’s most significant annual event.

Roles

All roles are voluntary, you will be provided with a volunteer polo and appropriate PPE.

Manuhiri | Visitor Support

Duties may include:

• Being stationed around the Waitangi Treaty Grounds answering general questions, offering friendly guidance & giving directions
• Driving a golf cart to assist the elderly and those with mobility issues.
• Ensuring everyone feels cared for, informed, and supported
• General assistance & support

If you enjoy meeting people, have a calm and caring approach, and embody manaakitanga, this role is perfect for you.

Hāpai i muri | Background Support

This role is essential to ensuring that our manuhiri experience a safe, comfortable environment.

Background Support duties may include:

• Refreshing and tidying key public areas
• Topping up supplies such as toilet paper and sanitiser in portaloos
• Supporting the Grounds team with light cleaning tasks as needed
• Notifying staff if any areas need attention or maintenance
• Setting up/packing down chairs for pōwhiri

If you’re practical, reliable, and enjoy contributing to the smooth running of events, this is a valuable way to support the kaupapa.

Want to help?

Please apply online here or send an email to lizkilby@waitangi.org.nz and state which role(s) you are interested in and your availability over 3rd - 6th.

Please Note: This is a voluntary role. There is no renumeration. All volunteers must attend a site induction in January (date tbc).

Closing date is 14 January 2026.

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This role is key in ensuring smooth daily service and a welcoming, high-quality experience for all visitors. You will support the Executive Chef with front-of-house leadership and operational excellence, including:

• Leading and supporting front-of-house café staff during service
• Ensuring consistent customer service standards
• Maintaining café presentation, cleanliness, and flow
• Assisting with staff training, onboarding, and rostering
• Using initiative to resolve customer issues in a positive, professional manner
• Supporting stock control, wastage management, and daily cash-up processes
• Upholding Waitangi Treaty Grounds’ values and expectations
• Working collaboratively with the kitchen to ensure timely service and smooth communication
• Acting as Duty Manager to ensure compliance with Sale & Supply of Alcohol Act 2012

This permanent minimum 30hr role is suited to someone who is passionate about manaakitanga and who would relish the challenge of contributing to an amazing experience at this stunning location. (Note: From November – April this is a full time role).

Our ideal candidate will:

• Previous experience in hospitality or café service (team leader or senior café/server preferred)
• Excellent communication and people skills
• A commitment to delivering warm, high-quality customer experience
• The confidence to lead a team and motivate others
• Strong organisation, reliability, and attention to detail
• The ability to stay calm under pressure and problem-solve
• Flexibility to work weekends, public holidays, and rostered shifts
• Hold a valid Duty Manager Certificate

‍What’s next | Te ara ki tua

Interested applicants, please upload your Cover Letter and CV online here, addressed to Liz Kilby by 08 Dec.

This hands-on role supports the Event Manager in delivering exceptional events and ensuring every visitor enjoys a seamless, high-quality experience. You will cover a variety of tasks, including but not limited to:

• Assist with planning, setup, pack down, and smooth delivery of events.
• Prepare venues with equipment, furniture, décor, and supplies.
• Provide on-the-day operational support and oversee small events.
• Act as Duty Manager ensuring Sale & Supply of Alcohol Act 2012 compliance.
• Support event administration: run sheets, documentation, reporting, and CustomLinc updates.
• Maintain clean, safe, and organised venues and storage areas.
• Monitor health, safety, and guest wellbeing

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Our ideal candidate will have:

• 3+ years of industry experience
• Strong organisation skills and attention to detail
• Effective communication skills
• Flexibility to work evenings and weekends
• LCQ qualification
• Full driver’s licence
• Duty Manager Certification (or willingess to obtain ASAP)

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This is a permanent minimum 30 hour role suited to someone solutions driven, who enjoys variety, and love creating memorable experiences, we’d love to hear from you

‍What's next | Te ara ki tua

If all this sounds good and you think you might like to join the team, we would love to hear from you!

Interested applicants, please apply here including a Cover Letter and CV by 08 Dec.

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