Our Visitor Experience team works across two specialist areas, both reporting to the Head of Visitor Experience:

• Hosted Experiences — hosting, guiding and the Treaty House function, led by the Experience Manager.
• Cultural Delivery — cultural performance, cultural capability and specialist cultural experiences, led by the Cultural Manager.

These roles are about clearer leadership, stronger cultural and visitor experience capability, and recognising specialist skills. If you want to help shape how manuhiri experiences the Waitangi Treaty Grounds, we want to hear from you.

We are looking for people who bring skill, integrity, and manaakitanga and who respect Te Tiriti o Waitangi, Te Ao Māori, and the cultural significance of Waitangi. Strong digital and computer skills matter in every one of these roles: they drive the innovation and new thinking that will shape how manuhiri experience Waitangi in the years ahead.

Experience Manager

Lead the team that welcomes, guides and hosts manuhiri across Waitangi, including the Treaty House. You will turn our strategy and values into consistent, everyday practice, building a capable, engaged and culturally grounded team of Experience Hosts and Experience Host Specialists.

‍Experience Host Specialist

Bring the stories of Waitangi to life for our most discerning audiences. You will do everything an Experience Host does, plus deliver the premium, complex and specialist experiences that set Waitangi apart.

‍Cultural Performance Specialist x2

Strengthen the quality, integrity and future of cultural performance at Waitangi Treaty Grounds. You will perform as part of the team and bring recognised specialist capability that lifts those around you.

What’s next | Te ara ki tua

Click here to find out more about each role and where to submit your expression of interest by 04 November.

Are you looking to gain experience, or simply seeking a rewarding way to spend your free time?
Join us as a volunteer at the Waitangi Treaty Grounds!

We are seeking dedicated volunteers to support our operations across key areas of the Waitangi Treaty Grounds from October 2026 to April 2026. This is a rewarding opportunity to give back, learn new skills, and be part of a passionate team committed to kaitiakitanga, manaakitanga and sharing our nation’s story.

Gallery and Museum Support Volunteer: Support the care of exhibitions, engage with visitors respectfully, answer questions, and uphold exhibition standards.

Garden and Grounds Volunteer: Help care for historic gardens, lawns, and pathways. Support with event set-ups, seasonal planting, and whenua care.

Visitor Guide Volunteer: Welcome visitors with warmth and manaakitanga, provide maps, directions, and basic site information. Ensure every manuhiri has a positive and respectful experience.

‍What We're Looking For:

• Available up to 2 days per week (flexible hours, rostered across 7 days).
• Some roles may include weekends or public holidays depending on events and visitor needs.
• Friendly, reliable, and respectful people.
• Interest in New Zealand history, culture, or outdoor care.
• Willingness to learn and support our Kaupapa.
• Able to commit regularly through the summer season.

What We Offer:

• Full induction and role specific training
• Uniform items and name badge.
• Opportunity to be part of special events, including Waitangi Day.
• Supportive team environment.
•  Discounts on selected offerings

What’s next | Te ara ki tua

If you’re interested in supporting us, please contact Liz Kilby on lizkilby@waitangi.org.nz. ‍

Please include your general skills/experience and if there is a specific volunteer role you are applying for.

A rare opportunity to help shape and establish the front-of-house experience for our new café at Waitangi Treaty Grounds.
We’re looking for an experienced Café Team Leader to support the opening of the café, build and develop the front-of-house team, and set exceptional standards for service, coffee and manaakitanga from day one.

Key responsibilities will include:

• Leading day-to-day front-of-house café operations
• Recruiting, training and supporting the café team
• Maintaining high customer service and barista standards
• Managing stock, point-of-sale and cash-handling processes
• Supporting licensed alcohol service and duty manager requirements
• Working closely with the Hospitality Manager and Head Chef across café service, functions and major events

If you’re a hands-on hospitality leader who enjoys developing people and creating memorable customer experiences, we’d love to hear from you.

‍What’s next | Te ara ki tua

To find out more about what skills we're looking for or if you'd like to apply, click here
‍When applying please upload your CV and a cover letter outlining how you see your skills and experience make you the right fit.

Applications close Thursday 25 October 2025.

Please note that the recruitment process may commence as applications are received, so early submission is strongly encouraged.