Cancellation and COVID Policy

COVID cancellation policy:

If New Zealand COVID-19 level or international travel bubbles change visitors receive a full refund.

Non-COVID cancellation policy:

  • Experience Pass bookings cancelled more than 48 hours prior to the activity date receive a full refund.
  • Private Tours and Hāngi & Concert bookings cancelled more than 7 days prior to the activity date receive a full refund.


At Waitangi Treaty Grounds we are committed to keeping our visitors and staff safe. A range of COVID-19 safety measures are in place.

  • Hand sanitiser stations are available at entrance points to the Grounds, museums, Treaty House, Te Whare Rūnanga and Whare Waka Café.
  • Audio devices used during guided tours will continue to be sanitised after every tour.

Please do not visit Waitangi Treaty Grounds if you feel unwell or have any symptoms.